Effective Date: July 25, 2026
These Terms of Service ("Terms") govern your use of services provided by 77 Rapid Restore Inc (doing business as "77 Rapid Restore," "we," "us," or "our"), including services booked through our website, by phone, or in person. By requesting or receiving services from us, you agree to these Terms.
SMS-related questions: 747-281-3872 or [email protected]
By contacting us for a quote, scheduling an appointment, or accepting service from 77 Rapid Restore Inc, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our services.
77 Rapid Restore Inc provides the following services to residential and commercial customers in Los Angeles, the San Fernando Valley, and surrounding cities:
Specific scope of work for any job will be outlined in your estimate, work order, or service agreement.
We offer 24/7 emergency response and aim to arrive on-site within approximately 60 minutes of your call. This response time is a goal, not a guarantee. Actual arrival times may vary due to traffic, weather, technician availability, call volume, or circumstances beyond our control. We will make reasonable efforts to communicate any expected delays.
Estimates provided over the phone or online are preliminary and based on the information you provide. Final pricing is subject to an on-site assessment, as the true scope of damage or work required is often not apparent until a technician has inspected the property. We will communicate any significant changes to scope or pricing before proceeding with additional work whenever possible.
If your service is related to an insurance claim, we can bill your insurance carrier directly on your behalf with your written authorization. However:
Depending on the nature of the job, payment is due either upon completion of service or under net-15 terms (payment due within 15 days of invoice), as specified in your service agreement or invoice. Accounts not paid within the applicable term may be subject to late fees. We accept standard forms of payment as communicated at the time of service.
We perform our work in a professional and workmanlike manner consistent with industry standards. Any specific workmanship warranty will be provided in writing as part of your service agreement. To the fullest extent permitted by law, 77 Rapid Restore Inc's liability for any claim arising from our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of use, loss of income, or pre-existing conditions not caused by our work.
We may take photos and videos of the property and job site before, during, and after service for insurance documentation, quality assurance, and marketing purposes (such as our website or social media). If you do not want your photos or videos used for marketing purposes, you may opt out at any time by notifying us in writing at [email protected]. Photos used for insurance documentation may still be required regardless of marketing opt-out, as they support your claim.
By providing your phone number, you agree to receive service-related calls and text messages (including automated messages) from 77 Rapid Restore Inc at that number for:
77 Rapid Restore does NOT send promotional offers, marketing messages, sales campaigns, or advertising via SMS. Marketing SMS is separately opted into and is NOT bundled with service SMS consent.
Standard carrier and mobile phone terms apply. Not all carriers are supported. 77 Rapid Restore is not responsible for delayed or undelivered messages caused by your mobile carrier.
For SMS-related questions: 747-281-3872 or [email protected]
You may cancel or reschedule a non-emergency appointment by contacting us as soon as possible, ideally at least 24 hours in advance. Late cancellations or missed appointments may be subject to a trip or dispatch fee, especially where a technician has already been assigned or dispatched. Emergency service cancellations should be communicated immediately by phone.
These Terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any legal action or proceeding arising from these Terms or our services shall be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction of those courts.
If a dispute arises, we encourage you to contact us first so we can work toward a fair resolution directly. If a dispute cannot be resolved informally, both parties agree to attempt good-faith negotiation or mediation before pursuing formal legal action, to the extent permitted by law.
We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements. The updated version will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.
If you have questions about these Terms, please contact us:
This document was drafted with AI assistance and represents 77 Rapid Restore Inc's current practices. For any legal interpretation questions, consult a licensed attorney.